To lead the day-to-day delivery of performance media activity across for a fin tech client, with a core focus on PPC/Search and responsibility for supporting integrated campaigns across additional channels including Paid Social, Programmatic Display and emerging commerce solutions.
The Senior Account Manager will act as a primary client contact, drive campaign performance, oversee strategic planning and mentor junior team members. The role is suited to an experienced performance marketer who combines strong platform expertise with commercial awareness and a passion for delivering measurable business outcomes.
REPORTING TO: Account Director
LOCATION: London – Hybrid Working
SALARY: £51,000.00 – £59,000.0
Location
London
Job type
Full-time
Expertise
Paid Social
What does the role involve?
Strategy & Planning
- Lead performance media strategy, translating business objectives into actionable channel plans.
- Own media planning, forecasting and budget allocation across PPC and supporting performance channels where appropriate.
- Develop testing roadmaps and optimisation frameworks to drive continuous performance improvements.
- Support the Account Director in creating integrated cross-channel strategies that balance brand and performance objectives.
- Identify opportunities to expand activity across channels, technologies and audience segments to support account growth.
- Support the development of commerce-focused strategies incorporating Shopping, Performance Max and feed-based solutions where appropriate.
Campaign Management & Performance
- Oversee the implementation, optimisation and reporting of campaigns across Google Ads, Microsoft Ads, Apple Search Ads and other relevant performance marketing platforms.
- Campaigns will be spread across both B2C and B2B products and brands under the Paysafe umbrella.
- Maintain a hands-on approach to campaign management and performance analysis.
- Coordinate activity across additional channels including Paid Social, Display, Video and other digital media platforms as required.
- Drive performance against client KPIs through ongoing optimisation, audience analysis, bidding strategies and testing programmes.
- Ensure tracking, measurement and attribution frameworks are correctly implemented and maintained.
- Work with product feeds and ecommerce campaign formats, supporting Shopping, Performance Max and other feed-driven activity.
- Proactively identify opportunities to improve efficiency, scale and overall campaign performance.
- Ensure all regular and ad hoc reporting is delivered accurately, on time and with clear, actionable insights.
Client & Stakeholder Management
- Act as a senior day-to-day contact for clients, building trusted relationships with key stakeholders.
- Present performance updates, strategic recommendations and test results with confidence and clarity.
- Manage internal and external queries proactively, escalating issues where appropriate.
- Keep the Account Director informed of account performance, risks, opportunities and client sentiment.
- Build relationships with media owners, platform representatives and technology partners.
Commercial Awareness
- Support forecasting, revenue tracking and account profitability management.
- Identify opportunities for account growth through cross-selling, upselling and innovation.
- Monitor account performance against commercial objectives and proactively flag risks.
- Support new business opportunities where required through research, proposals and platform expertise.
People & Development
- Line manage and mentor Account Executives and junior team members.
- Share best practice across the wider performance media team.
- Support onboarding, training and development initiatives within the department.
Keep up to date with industry developments, platform updates, automation trends and emerging technologies, sharing relevant insights with the wider agency
What are we looking for?
- Experience working lead generation and conversion based campaigns desirable
- Experience working with product feeds required
- Proven experience in a paid media role, ideally within an agency environment at Account Manager level or above.
- Strong hands-on PPC experience across Google Ads and Microsoft Ads.
- Experience managing sizeable budgets and delivering performance against commercial KPIs.
- Working knowledge of at least one additional channel such as Paid Social, Programmatic Display, Video or Affiliate Marketing.
- Experience with Google Marketing Platform products such as SA360 and/or DV360 is desirable.
- Familiarity with Shopping campaigns, Performance Max and ecommerce feed-based campaigns.
- Understanding of product feed management platforms and the role of feeds in ecommerce performance marketing.
- Strong knowledge of tracking, attribution and measurement best practices, including GA4.
- Experience managing multiple client accounts simultaneously.
- Confident presenter and communicator, comfortable working directly with senior client stakeholders.
- Strong analytical skills with the ability to translate data into clear recommendations.
- Experience mentoring or managing junior team members.
- A proactive, commercially-minded and solutions-focused approach.
Equal Opportunity Statement
SYZYGY is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, colour, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, sexual orientation, gender identity, marital status, genetic information or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees, and embrace diversity. We encourage everyone to respond. Please let us know if you may need any additional support when applying for the role or if you are invited for an interview.
Excited about this role?
Please email our HR Team with your CV and a Cover letter
The benefits of working at SYZYGY
Flexible working hours
Start later in the morning, finish earlier in the evening – do what works for you. We care about the quality of the work you deliver, not when it gets done.
Family first policy
Whether it’s getting home for bed time or being present for those events that can’t be missed, our flexible hours and remote working mean you can put family first.
Remote working options
Two days a week you’ll be encouraged to come to the office for Team days. Otherwise, our state-of-the-art hardware allows you to work where you want, when you want.
Education and Development
You’ll have access to GroupM courses, WPP Coursera qualifications and LinkedIn Learning, along with mentoring, regular knowledge sharing sessions and industry certifications.
Health and Retirement provision
We offer private medical insurance for you and your family, subsidised eye care and dental, and with our pension plan and life insurance, your health and future is secure.
Physical and Mental wellbeing
Your wellbeing is important. We offer discounted gym access, free massages, a dedicated nutritionalist, a cycle-to-work scheme and access to our Mental Health Allies scheme.
30-day holiday package
You’ll get 25 flexible holiday days a year, the days between Christmas and New Year off, and at least a half day off for your birthday – plus all public and bank holidays.
Social events
Socialising with colleagues is important. We host weekly Unplugged Thursday when we are in the office, allowing everyone to spend some time together over a drink and snacks while listening to SYZ Talks, fortnightly talks hosted by anyone in the agency sharing their passion, hobbies, latest work, insights, and ideas. Everyone is welcome to take part.
Agency dogs
We’re dog people, because let’s face it, they brighten up everyone’s day. So your faithful, four-legged friend is a welcome to join you in the office any time.
WPP partnership and discounts
As part of WPP you’ll get discounts on a range of products and services, including Apple products, Majestic Wine, car hire and free entry to the National Portrait Gallery.
Fruit and drinks
Quality coffee, soft-drinks, fresh fruit and snacks (the healthy and the chocolatey kind) are always available. There’s also a beer fridge for when the day is done.
Eating nearby
Our office is on Shatfesbury Avenue, in the heart of lively and fast-paced Soho overlooking Chinatown; with some of the best food in the wordl!
Kitchen
There’s three fridges, artisan coffee machines, microwaves, filtered water and a range of treats every day. Everything you need if you’re bringing food from home.
Public transport links
With our office right in the centre of London, you’re only a few minutes walk from the Tube, Overground, National Rail and multiple major bus routes.
Life in London
Life in London
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