About us

It's sometimes the small things that matter most

The advances in technology over the past decade have created incredible opportunities for brands to connect with their customers. This always-on connectivity and the digitalisation of everything has enabled companies to create wonderful services, products and experiences.

But it has also raised the bar with consumers. They demand more, faster, on their terms. Across every device and touch point, joined up, and personalised. It means that every single interaction can have a positive or negative effect: these interactions not only reflect but define your brand.

Which is where we come in. We understand this new consumer behavior and help our clients create memorable, enjoyable and simple to use customer experiences. It’s delivered through a process of insight-led planning, prototyping and continuous improvement – along with agency and client collaboration. We really do like to work with you rather than for you.

For us, every interaction is an opportunity to delight your customers. Which is why, sometimes it’s the small things that matter.

20 years of experience

500+ digital experts

Offices in London, NYC, Bad Homburg, Frankfurt, Berlin, Hamburg, Munich and Warsaw

Services

Strategy

We know audiences. We get technology. We understand businesses. Together with our clients we create integrated strategies across the entire digital landscape. They’re collaborative, tangible and easy to measure.

Creative

It’s not just about ideas and design. It’s about arriving at the right solution. Whether it’s clever, simple, or innovative. We craft products that focus on users’ people's needs.

Technology

Technology moves fast. Everything we develop is flexible, scalable and fit for purpose. And we always make sure it’ll work across all devices and screen sizes.

Optimisation

Once it's live, launched or up and running we start optimising. We stay involved long after development. Constantly working to make sure everyone gets the best experiences possible, at all times.

Some of Our People

Andy Stevens

Chief Operating Officer

Mark Ellis

Managing Director

Fabio Fabrizio

Head of Technology

Dom Waghorn

Customer Experience Director

Harwin Chandra

Creative Director

Adam Holder

Head of Production

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