What does the role involve?
Reporting to the Senior Account Manager / Account Director, you’ll be expected to own the Paid and Social channel experience for one of our largest clients in the payment processing vertical.
The role falls broadly into two areas:
The clue is in the job title, and that’s managment with a capital ‘M’. You’ll act as a primary point of contact for any client queries and take the lead on lead testing and optimisation projects. You regularly dream about the perfect project managment tool and you can effectively utilise them to efficiently deliver campaigns, manage ad hoc projects and allocate tasks to the wider team.
Your stakeholder managment skills are unsurpassed. You will ensure all weekly, monthly and ad hoc reports for the client are produced in a timely and accurate manner. You’ll create and implement quarterly testing roadmaps to achieve (and smash) client expectations. You will also take responsibility for any forecasts, while developing channel specific processes to improve account efficiency and client happiness.
We don’t like anyone to work in silo. We function as a co-dependent team and in that vein you’ll work hand in hand with the strategy and planning team to roll out display and paid social media strategies. Communication is key in this roll, whether it’s keeping the Account Director abreast of all activity and developments or line-managing a couple of junior team members. You recognise that there’s always room for learning and innovation; you’ll keep up to date with industry developments and proactively share your knowledge with the rest of the agency.
What are we looking for?
It kind of goes without saying, but we’re looking for someone who lives and breathes either Paid or Social media – you’re well on your way to being an industry expert. It’s enough to have experience of one channel and desire to learn about the other. We want someone who takes the initiative, is proactive in their approach and is confident in their ability to run an account.
For this role, accuracy, efficiency and an ability to meet deadlines are a given – we’re looking for that added little bit of sparkle that sets you apart from the crowd.
Some of the experience we would expect to see for this role includes:
- Three years online experience and at least 12 months experience within a Paid OR Social role
- Fluent written and spoken English
- Maths Qualification (GCSE, A Level or international equivalent) desirable, along with evidence of mathematical competency
- Agency, Media Owner or Client Side experience essential
- Proficient in MS Office, including Excel, Word and PowerPoint
Equal Opportunity Statement
SYZYGY is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, colour, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, sexual orientation, gender identity, marital status, genetic information or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees, and embrace diversity. We encourage everyone to respond. Please let us know if you may need any additional support when applying for the role or if you are invited for an interview.
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